Due to the nature of our products (food items), returns are not accepted once goods have been delivered, except under the conditions stated below.

Eligible for Replacement or Refund:

• Damaged packaging upon delivery

• Incorrect item received

• Product quality defect

All issues must be reported within 24 hours of delivery with clear photos and order details.

If approved, we will offer either a replacement or refund via the original payment method within 3–5 business days.

Non-Refundable Situations:

• Change of mind

• Improper storage after delivery

• Minor packaging wear not affecting product quality

Orders may only be cancelled before dispatch.